Service Status Dashboard
This Dashboard shows the Health Status over all LawWare Services.
Last updated: 27th May 2022.
All LawWare & LawCloud Systems are Operational.
Important note: Following the introduction of the latest update, LawWare passwords will now be case sensitive. Please ensure you use the correct case when entering your password.
LawCloud issue detected.
A small number of users have reported an issue. We are looking into this now and hope to have a resolution soon.
LawCloud issue detected & currently being investigated.
A number of users have reported an issue and we are working with data centre engineers to resolve. We will update this notice as soon as the resolution is complete.
LawCloud issue detected & currently being investigated at our datacentre.
A number of users have reported an issue and we are working with data centre engineers to identify the problem. We will update this notice as soon as the issue is resolved.
LawCloud issue now resolved.
The issue has now been resolved. If you are continuing to experience problems, please phone our helpdesk on 0345 2020 578
LawWare issue - solution in progress.
A number of users, have reported a smart card popup message, when starting lawware today.
If you get this message, simply click cancel followed by open and that will log you into LawWare without impact.
A permanent solution is now in being worked upon and a software update to address the issue will be rolled out to all cloud users this weekend and to installed system users on a rapid schedule.
If you are experiencing problems, check your Internet for Speed and Reliability or for Service Provider issues.
Check reliability with a broadband speed test
Check for known Internet Issues with down detector
Scheduled Maintenance Work
Schedule of maintenance work on LawCloud:
- Pulsant – Up to date. Last update October 24th 2020 to 4.10.111a.
- GCI – Up to date. Last update October 17th 2020, to 4.10.111a.
- Proact – Last update October 17th 2020, to 4.10.111a.
- During an update time window, any sessions active will be ended automatically.
- It is vital that you save your work and log out of LawCloud by this time.
- The service will be available again once the work is completed.
Versions 4.10.110b & 4.10.111a enable integration with FormEvo electronic forms along with a number of other bug fixes and improvements. You can download the version notes by following the icon link below.
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